Case study

Construction & Field Services

Turning fragmented field operations into one connected workflow for staff, contractors and partners.

Custom Software Development Web Application Development Mobile App Development

react typescript mui dotnet postgresql

Try the job scheduler

At a glance

Engagement: Workflow mapping, then Agile rollout with a dedicated test environment
Users: Office staff, field contractors and partner companies
Platform: Web portals and a mobile web app on existing devices
Scheduling: Contractors, workload and resources planned across days, weeks, months and the year

Gallery

Staff portal · Orders and inventory

01 · The challenge

Field Work on Paper

Jobs tracked through forms, chats and calls.

The client had a standardized operating process, but day-to-day execution still depended heavily on paper forms, manual uploads and manual time tracking.

What we found

Paper in the field
Questionnaires and job sheets filled by hand, photos taken on personal phones.
Scattered channels
Information sent back through email, WhatsApp and physical paperwork.
Missing time logs
Invoicing problems, delays and errors when tracking orders and completed jobs.
No live picture
Status meant phone calls; client data sat in filing cabinets and shared inboxes.

In detail

01
Field teams completed questionnaires and job sheets by hand, took photos on personal phones, and sent information back through email, WhatsApp and physical paperwork.
02
That fragmentation created missing time logs, invoicing problems, customer complaints, delays and errors when tracking orders and completed jobs.
03
The office had no reliable real-time picture of job status. Following up meant phone calls and chasing incomplete forms, while sensitive client data stored in filing cabinets and shared inboxes created a growing compliance concern.
04
The issue was not the team’s effort. It was that their tools were not designed around the way the business actually operated.

02 · The solution

One Connected Platform

Staff, contractor and partner portals in one system.

We began by mapping the real workflow with technical, operations, finance and management teams, identifying gaps and defining the information each team needed to move a job forward.

What we built

One connected workflow from order to completion

Staff and management portal
Orders, approvals, status updates, notes, documents and communication in one place.
Scheduling and resources
Contractor scheduling, workload planning and visibility across jobs, time and resources.
Contractor mobile app
Scheduled jobs, structured forms, photo uploads and time tracking from the field.
Partner portal
Live order status, schedules, assigned workers and direct communication with the office.
Tracked workflow
Defined stages and monitored handoffs, with time tracked from start to finish.
Reviewed before release
Features approved in a dedicated development and test environment before production.

In detail

01
The staff portal centralizes orders, status updates, notes, documents and communication. Managers can review jobs, flag issues and follow work from start to finish.
02
The contractor mobile web app works on existing devices and provides structured job forms, dropdowns, photo uploads and time tracking linked directly to the central system and invoicing workflow.
03
The partner portal gives customers live visibility into their orders, assigned workers, schedules, completion status and communication with the office.
04
We delivered through an Agile rollout with regular customer reviews and a dedicated development/test environment, allowing features to be approved before production and helping minimize downtime and business disruption.

03 · The result

Every Job in View

Live status and planned capacity for every job.

Managers can see the status of every job without relying on phone calls or scattered messages, while incomplete submissions can be identified before they become bigger operational problems.

What changed

Real-time visibility
Managers see where every job stands without chasing updates by phone.
Capacity in view
The Job Scheduler shows contractors, workload and resources across the year.
Partner visibility
Partners follow orders, schedules and status changes directly in the system.
Centralized information
Documents, communication and operational data searchable in one environment.

In detail

01
Contractors know what is scheduled for the day, submit job information from the field and track working time directly in the system.
02
Partners can follow orders and status changes without repeatedly asking the office for updates.
03
Information that once lived across paper, inboxes and personal devices is now centralized, searchable and protected in line with GDPR requirements.
04
A job scheduler lets the team assign contractors, plan workload and track resources across days, weeks, months and the year, improving capacity visibility and delivery planning.

Try it yourself

Try the job scheduler

The dispatcher calendar of the staff portal on demo data: regions, workers, jobs and events on one timeline. Drag, zoom and switch the views the way the office does.

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What the client says

In the client’s words

Having a reliable development partner who understands both our platform and our business has been extremely valuable to us.

CTO · Construction & Field Services

Aionis has been a trusted technology partner for us for many years. Together, we have built and continuously developed a business-critical platform that supports a large part of our daily operations and integrations with some of our largest partners.
What I value most about working with Savitha and the Aionis team is their deep understanding of our business. We can discuss an operational challenge or an idea and work together to turn it into a practical technical solution.
They are responsive, flexible, and easy to work with, whether we are planning complex integrations, developing new functionality, or addressing the everyday challenges of a business-critical system.
Having a reliable development partner who understands both our platform and our business has been extremely valuable to us.